1.0 Introduction
At Magnate Ventures Ltd, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines what information we collect, how we use it, and the measures we take to ensure it is secure and used appropriately. This policy applies to all individuals who interact with Magnate Ventures, including clients, suppliers, employees, business partners, contractors, visitors to our offices or websites, and users of our digital services. By engaging with Magnate Ventures, you consent to the practices described in this Privacy Policy.
2.0 Definitions
"You" refers to:
- Clients and prospects interacting with our advertising, branding, or real estate services;
- Suppliers, contractors, and service providers with whom we have business relationships;
- Visitors to our offices, exhibitions, or installations (including our digital and 3D OOH billboards);
- Any individual accessing our platforms, services, websites, or events.
"Magnate Ventures", "we", "our" or "us" refers to Magnate Ventures Limited, a duly registered company operating within the Republic of Kenya.
3.0 Information We Collect
We collect personal information directly from you or from authorized third parties when you:
- Inquire about or sign up for our services (e.g., outdoor advertising, digital marketing, real estate consultations);
- Visit our offices or exhibition stands;
- Use our websites, social media platforms, or digital tools;
- Respond to surveys, promotions, or feedback forms;
- Request customer support or submit complaints;
- Visit our premises or use our public-access services (e.g., Wi-Fi).
Information we may collect includes, but is not limited to:
- Identification details: full name, ID/passport number, photo, contact information, and company name;
- Payment and transaction records for services provided;
- Communication logs (calls, emails, social media messages);
- Site usage data, including IP address, device info, cookies, and browser history;
- CCTV footage for safety and security at our premises or during our events;
- Visitor logs including vehicle registration and access details.
We do not knowingly collect data from children under the age of 18 without guardian consent.
4.0 How We Use Your Information
We use your personal data to:
- Deliver services and fulfill contractual obligations;
- Provide customer support and respond to your queries;
- Improve our services, websites, and marketing strategies;
- Comply with legal, tax, and regulatory obligations;
- Ensure the safety and security of our operations;
- Send updates, newsletters, or promotional material (you may opt out anytime);
- Analyse trends, conduct surveys, or assess service satisfaction;
- Prevent fraud or unauthorized activity.
We may anonymize your data for internal analysis and industry reporting.
5.0 Legal Grounds for Processing
We process your data based on:
- Your consent;
- Contractual necessity;
- Our legitimate business interests;
- Compliance with legal obligations;
- Public or vital interest (e.g., safety and incident reporting).
6.0 Data Sharing and Disclosure
We may share your information with:
- Regulatory or law enforcement bodies (as required by law);
- Our authorized staff, subsidiaries, or service providers supporting our business operations;
- Professional advisors such as lawyers, auditors, or IT support;
- Event partners, project collaborators, and survey agencies;
- Emergency services when necessary for health and safety;
- Third parties only with your express consent for marketing purposes.
We do not sell your personal data.
7.0 Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy;
- Comply with legal, tax, and accounting requirements;
- Manage complaints, disputes, or potential claims.
Anonymized data may be retained for statistical purposes indefinitely.
8.0 Your Rights
Under the Data Protection Act (Kenya), you have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Withdraw consent or object to certain types of data processing;
- Request deletion of your data, subject to legal or contractual obligations;
- Request transfer of your data in a structured, electronic format;
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC).
To exercise your rights, contact us at info@magnateventures.co.ke.
9.0 Safeguarding Your Data
We implement industry-standard security measures to protect your data against unauthorized access, loss, or misuse. These include secure servers, controlled access, encryption, and internal staff training.
10.0 Cookies and Website Tracking
Our websites may use cookies to enhance your Browse experience. Cookies collect non-personal data such as pages visited, time spent, and browser type. You may adjust your browser settings to manage or reject cookies, but this may limit your user experience.
11.0 Links to External Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such external sites. Please review their privacy policies before providing personal data.
12.0 International Data Transfers
Should it become necessary to transfer your data outside Kenya, we will ensure adequate protection measures are in place, in line with data protection regulations.
13.0 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will be effective upon publication. We encourage you to review this policy periodically.
14.0 Contact Us
If you have any questions, concerns, or requests related to this privacy policy or your personal data, please contact:
